LeanOn is built on trust. Every decision we make — from how you sign up to how we vet listeners — is designed to keep you safe, anonymous, and in control.
🔒 Your anonymity is protected
LeanOn was designed for privacy from the ground up. Here is exactly what we collect and what we don't:
Sign up with just your mobile number — no full name, no email required
Only your first name is ever shown to a listener
No profile photos required for seekers
Session content is never stored beyond what is needed for the active session
Your conversations are private — we never read or share them
You are in control of your identity on LeanOn. We built text-first specifically so that people in joint households can use the platform privately.
🛡️ Listener vetting
Every listener on LeanOn goes through a manual verification process before they can accept sessions:
Application review by our trained team
Lived experience verification — listeners must demonstrate genuine understanding of their speciality areas
Identity verification
Commitment to LeanOn's code of conduct, including confidentiality and non-judgmental support
Ongoing monitoring — sessions flagged for inappropriate content are reviewed
Listeners are peer supporters, not therapists. We are transparent about this. They are screened for empathy, reliability, and genuine lived experience — not clinical credentials.
🤖 AI-powered moderation
LeanOn uses AI to monitor sessions in real time for safety signals: